BDO wins global outsourcing award
Thursday, June 28, 2012
On 27 June, the European outsourcing Industry gathered together for the Annual European Outsourcing Association Awards - the premier awards ceremony that celebrates pan-European outsourcing best practice. The event took place at the prestigious Law Society in Central London. We are delighted to announce that BDO won the ‘Outsourcing Service Provider of the Year’ award.
This award recognises the strategic investment that BDO has focused on developing F&A services for the very biggest and the very smallest clients across almost every country in Europe.
In clear contrast to other accountants and BPO providers, the award recognises the return on investment that BDO clients benefit from:
- In-country service: BDO has avoided the temptation to consolidate into low cost, high volume shared service centres, knowing that our clients place greatest value on accurate application of accounting standards and the intimacy of relationships with local regulators and local client teams.
- Consistent quality: BDO has invested heavily for over five years in the people, processes and IT platforms to enhance skills and harmonise outsourced accounting procedures across the BDO network. The RoI for clients is eradicating the variations in timeliness and quality as well as reducing regulatory risk. The RoI for BDO is a dramatic reduction in rework and a steady rise in reputation.
A key performance indicator of this consistent quality is the reporting of completed tasks on our global control platform which schedules and tracks deliverables (most of which are complex accounting/tax compliance returns) from 500 separate in-country operations for 50 multi-national clients in 145 jurisdictions. In the first quarter of 2012 more than 99.98% of over 5,000 such deliverables were on time and right first time.